✔Ensuring that all data is accurate, up to date and useable. ✔Communicating clearly over the phone. ✔Able to work under pressure and to meet deadlines. ✔Tran-scripting paper-based records to computer files. ✔Checking source data & Identifying garbled or incorrect data. ✔Updating, maintaining and retrieve data held on computer systems. ✔Complying with data integrity and security policies. ✔Knowledge of correct spelling, grammar and punctuation