Frequently Asked Questions

Yes, account registration is required to use our platform. You need to create an account to post services or order services on MicroTasks.

If you've forgotten your password, you can reset it by clicking the "Forgot Password" link on the login page. We'll send you a reset link to your registered email address.

MicroTasks supports users from various countries. Please check our terms and conditions for the most up-to-date list of supported regions.

Log into your account and click on "Add Service" in the navigation menu. Provide detailed information about your service, including description, pricing, and delivery time. Remember not to include personal contact information in your service listing.

You can view and manage all orders for your services in the "My Orders" page. When a user places an order for your service, you'll receive a notification. You can then accept or reject the order request, and communicate with the customer through the order messaging system.

When offering services, orders go through the following stages:

1. Pending (Status 1) - A customer has submitted an order request for your service. You'll receive a notification and can review the order details. At this stage, you can approve or decline the order.
2. Order Approved (Status 2) - After you approve the order, it moves to "Order Placed" status. The customer is notified and you can begin working on the service.
3. Work Completed (Status 3) - Once you've finished the work, you can mark the order as "Work Completed". This notifies the customer that the service is ready for their review.
4. Order Completed (Status 4) - After the customer confirms that the work is completed to their satisfaction, the order is marked as "Order Completed". At this point, you can receive payment and the customer can leave a review.
5. Cancelled (Status 7) - If you decline an order or if it's cancelled for any reason, the order status becomes "Cancelled".

You can communicate with the customer at any stage through the order messaging system.

If you encounter any issues with an order, contact our support team. MicroTasks will mediate between you and the customer to resolve disputes fairly.

Payment terms depend on the agreement between you and the customer. Currently, MicroTasks supports direct payments between parties. Make sure to mark orders as completed in your "My Orders" page to finalize the service delivery.

Use our search and filter options on the Services page to find services in your area. You can filter by location, category, price range, and ratings to find the best match for your needs.

Browse available services and click on a service to view details. On the service page, you can fill out the order form with your requirements, start date, and any special instructions. Submit your order request, and the service provider will be notified.

When ordering services, your order goes through the following stages:

1. Pending (Status 1) - After you submit an order request, it enters "Pending" status. The service provider will review your order and can approve or decline it. You'll be notified of their decision.
2. Order Approved (Status 2) - Once the provider approves your order, it moves to "Order Placed" status. The provider will begin working on your service. You can communicate with them through the order messaging system.
3. Work Completed (Status 3) - When the provider finishes the work, they'll mark it as "Work Completed". You'll receive a notification to review the completed work.
4. Order Completed (Status 4) - After you confirm that the work meets your requirements, you can mark it as "Order Completed". At this stage, you can proceed with payment and leave a review for the provider.
5. Cancelled (Status 7) - If the provider declines your order or if it's cancelled for any reason, the order status becomes "Cancelled".

You can communicate with the provider at any stage through the order messaging system to clarify requirements or ask questions.

After an order is completed (Status 4), you can leave a review for the service provider:

1. Go to the "My Orders" page and find the completed order.
2. Click on the order to view its details.
3. You'll see a "Submit Review" button or section on the order page.
4. Rate the service provider with a star rating (1-5 stars).
5. Optionally, write a written review describing your experience with the service.
6. Submit your review. The provider will be notified and your review will be visible on their profile.

Note: You can only submit a review after the order is completed. Reviews help other users make informed decisions and help providers build their reputation on the platform.

In case of any dispute after an order, MicroTasks will do its best to help mediate between you and the service provider. Contact our support team with details of the issue, and we'll investigate and work towards a fair resolution.

We support a wide variety of services across different categories. However, all services must comply with our terms of service and community guidelines. Prohibited activities include illegal services, adult content, and anything that violates our acceptable use policy.

Currently, MicroTasks marketplace supports direct payments for services only. The consumer is responsible for payment method negotiation and execution. The payment is executed outside of the MicroTasks platform, directly between the consumer and service provider.