1.0 General Terms
The following Terms and Conditions, together with any other terms incorporated by reference (the “Terms”) govern your (“you” or the “User”) use of MicroTasks.io, owned by Empleos, a limited liability company registered in Delaware, US (the “Company”). User and Company may be referred as Party or Parties in below.
The Terms govern and apply to your use and/or reliance on the website MicroTasks.io. Please read the Terms carefully before using the services described by the Company. By using the website, you acknowledge that you have read these Terms and you agree to be bound by them. IF YOU HAVE ANY QUESTIONS REGARDING THESE TERMS, PLEASE CONTACT THE COMPANY AT info@MicroTasks.io.
BEFORE ACCESSING THIS ONLINE MARKETPLACE PLATFORM MICROTASKS.IO, YOU SHOULD READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY AS THEY GOVERN YOUR USE OF THIS WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS OF SERVICE, YOU ARE NOT GRANTED PERMISSION TO ACCESS OR OTHERWISE USE THIS PLATFORM MICROTASKS.IO. ACCORDINGLY, PLEASE EXIT THIS WEBSITE.
EMPLEOS LLC (owner of the platform) MAY REVISE THESE TERMS OF SERVICE FROM TIME TO TIME WITHOUT FURTHER NOTICE BY UPDATING THIS POSTING. YOUR ACCESS OR USE OF MICROTASKS.IO INDICATES YOUR ACCEPTANCE OF THESE TERMS, AND YOUR REPRESENTATION THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OF AGE OR OLDER AT THE TIME OF REGISTRATION AND USE OF THE SITE.
2.0 Disclaimer of warranties and limitation/exclusion OF liability
EMPLEOS LLC will use reasonable efforts to include accurate and up-to-date information on its website, but all information is provided "As Is." Empleos LLC makes no warranties or representations as to the accuracy of information presented on MicroTasks.io and disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, and non-infringement to the full extent permitted by applicable law.
The Company intends to operate in a highly competitive business which requires signing up service providers who are willing to sign up and list their service offerings on our marketplace. The Company disclaims all liability and responsibility to the maximum extent of the law for any statement or informative material communicated. In addition, any information presented on Micro Tasks as of a particular date may only be accurate as of such date and Empleos LLC disclaims any responsibility to update such information. Empleos LLC shall not be held responsible for any actions taken that is based on the information presented on Microtasks.io, and all users of MicroTasks.io website that all access and use of MicroTasks.io, and any and all content presented on MicroTasks.io, is at the user's own risk.
Neither Empleos LLC nor any of its agents or affiliates shall be liable for any direct, incidental, consequential, indirect, or punitive damages arising out of user's access, use, or inability to use MicroTasks.io, or any errors or omissions in the content of MicroTasks.io.
Any communication or material you transmit to MicroTasks.io is transmitted by you on a non-confidential basis. Empleos LLC makes no promise, express or implied, not to use such communication or material for any purpose whatsoever, including reproduction, publication, broadcast and posting.
3.0 Complete agreement
4.0 Types of users on our platform
We have two types of users on MicroTasks platform - a) Consumers and b) Service Providers.
A typical user will be either a consumer or a service provider.
Throughout this page we use the following terms:
"Service Providers" or "Providers" or "Vendors" or "Suppliers" or "Sellers" refers to the Service providers who are offering services to Consumers on MicroTasks.io platform.
"Consumers" or "Customers" or "Clients" or "Buyers" refer to Consumers who are making use of the services from Service Providers.
When a new user registers for a new account they will be asked to choose either a Service Provider or a Consumer role. We require both users - Service Providers and Consumers - to verify their phone number in order to increase credibility within our platform. Both users can create and customize their profiles and validate their Phone number from My Profile page.
4.2 Service Providers
Service Providers are users who advertise or offer their services to consumers on MicroTasks.io platform.
Consumers are users who use the services offered by Service Providers. They create their task requests with the appropriate details of the work required, budget and time needed for the task to be completed.
4.4 Countries we support
MicroTasks.io platform will only be available in the following countries due to our payment provider support for only a limited set of countries.
MicroTasks.io platform will only be available in the following countries due to our payment provider support for only a limited set of countries.
In the first phase we are rolling out to two major markets:
- United States
- United Kingdom
- New Zealand
- Hong Kong
5.0 Searching and booking a new service offering
5.1 We rely on our users (both Service Providers and Consumers) to enrich our marketplace platform. When a Service Provider lists a new service and Consumer publishes a new Task we will screen them to ensure accuracy of the information before making it available on Home and Search pages. Service Providers can list a service and prohibited from publishing any of their personal contact information in the Service title or description. The phone number in the Service Provider profile needs to be verified by the provider before making their service available for consumers. This phone number will ONLY be shared after a booking is confirmed.
5.2 Making changes to an approved task or a service. Consumers are allowed to make any updates to their tasks or services. They can do this by going to My Tasks page and click Edit link to make changes to the Task / Service. Once an order is placed by a Consumer for a specific service, the details listed on the service at the time of booking the order is expected to be delivered to Consumers. Service Provider agrees to delivering service at the cost specified, description and start date/time as specified in the Order.
5.3 When a consumer publishes a question on the Service provider page, the service provider will get a notification by site notification and email. Upon receiving the notification the Service Provider is expected to post an answer to the consumer. They can do it by going to My Services page / Questions tab.
5.4 When a service provider makes an offer to a consumer regarding a request the consumer has created, the consumer can either accept or reject the offer. If consumers choose to accept the offer they need to complete the checkout to create a new order.
5.5 In case of any dispute that may arise after the order, Micro Tasks will do its best to help mediate between the Service provider and consumer. But we cannot guarantee a positive outcome from this intermediation. We may consider refunding the commission fee based on the outcome of the investigation.
5.6 A service rendered by a Service Provider (or a Vendor) is considered completed only when a Service Provider mark the task as completed. The Service provider must perform this action by visiting the "My Orders" page. MicroTask.io platform will send a reminder to complete this action after the end date/time of the task which is specified in each Order summary.
6.0 Member identity, profile and communication
6.1 Registration and Verification
Both users register for a new account with a valid email address where they receive verification information to confirm their identity.
Upon completion of registration a random 6 digit code is sent to their email and a link to verify the new account. They will be asked to enter the code on this page. After successful validation of the code the profile is approved to access our platform.
6.2 Creating Tasks and Services
Both Consumers and Service Providers are required to verify their phone number in order to publish a new task or a new service. They can verify their phone number by going to My Profile page -> Verify Your profile section. Additionally we encourage both consumers and service providers to verify their profile through one or more Social media networks to improve credibility within our platform. For phone verification a one time code (OTP) is sent to user's mobile phone for verification.
6.3 Public profile
Members (both consumers and service providers) create a profile within our platform. Some of this information will be available for all registered users on the site. However we do not expose any of their privte details such as phone numbers of email addresses on their public profile page.
6.4 Member notifications
Event notifications are triggered throughout the site for different processes such as Order creation, User registration, Offers, Reviews etc. These notifications will be visible on the top navigation bar of the site. In addition to the web notification the platform also sends email notifications to user registered email addresses.
7.0 Payment Terms
7.1 Commission Fee
Micro tasks marketplace charges all consumers a flat commission fee of 10%. T The fee is subjected to change in the future. Any changes will be notified to all users in advance. The commission value is charged in US Dollars. We use Stripe to process all our payments.
7.2 How does a consumer pay the service provider?
Once the request (or an offer) is accepted the consumer can proceed with placing the order. Consumers may pay for the order in complete including our commission in one payment as part of the checkout process. We process all our payment requests using Stripe API. We use 256 bit encryption for securing all our financial transactions. Once the order is placed a notification email will be send to both users. Additionally the order information can be accessed via My Tasks or Services page.
7.3 Cancellation and Return Policy Consumers can cancel their orders up to three (3) days prior to service start date (as specified in Order confirmation) for a full refund of the commission fee. From three (3) days to one day (24 hours) before the start date of the service, they will be charged a 50% on the commission fee. See below for details.
|72 hours (Three days) before start time of the service||100%|
|24 hours (one day) to 72 hours (Three days) before start time of the service||50%|
|Less than 24 hours (one day) before start time of the service||0%|
A Service Provider may cancel the reservation 72 hours (three days) prior t0 start time of the service.
7.4 Refund processing
In accordance to the terms set forth in the cancellation policy (sub section 7.3) we refund the commission fee to consumers if they are eligible to receive a refund. This refund will be processed through Stripe payments and deposited back into consumers account within 5-7 business days.
7.5 Credit card processing
We do not store any credit card information (card number, expiration date, address) in our database or anywhere on our site. We simply pass the card information to Stripe for processing and store a transaction token in our database. We use tokens to capture and process payments. However your browser may have the ability to store card information for future use on our website.
7.6 Payout to Vendors using Stripe
Payment processing services for Service providers (or Vendors) on Microtasks.io platform are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Service Provider (or Vendor) on MicroTasks.io, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Microtasks.io (the platform) enabling processing services through Stripe and payout to your bank account (or credit/debit accounts) you must have a valid Stripe account. You are responsible for registering for a new Stripe account on Stripe website prior to receiving any payouts for the services you rendered on our platform.
You agree to provide accurate and complete information about you (and your business in some cases) while registering for an account with Stripe, and in addition that you authorize Microtasks.io to capture your Stripe user id information related to your use of the payment processing services provided by Stripe. You also agree that Microtasks.io (a subsidiary of Empleos LLC) may use this Stripe user id to transfer payments to your account (after an order is fulfilled, delivered and marked as Completed as mentioned in section 5.6). Microtasks.io will send payments either instantly or on a scheduled basis.
The User and the Company agree that if any portion of these Terms is found illegal or unenforceable, in whole or in part, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Terms, which shall continue to be in full force and effect.
9.0 No waiver
The failure of the Company to require or enforce strict performance by the User of any provision of these Terms or the Company’s failure to exercise any right under these Terms shall not be construed as a waiver or relinquishment of the Company’s right to assert or rely upon any such provision or right in that or any other instance. The express waiver by the Company of any provision, condition, or requirement of these Terms shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. Except as expressly and specifically set forth in these Terms, no representations, statements, consents, waivers, or other acts or omissions by the Empleos LLC Team shall be deemed a modification of these Terms nor be legally binding.
10.0 Updates and changes to the terms
The Company reserves the right, at its sole discretion, to change, modify, add, or remove portions of the Terms at any time during the operation of the website platform by posting the amended Terms on the Website. Any User will be deemed to have accepted such changes by visiting/registering on the website. The relationship between the Company and the User is regulated by the version of the Terms in effect at the time of deciding on relevant right or obligation.
11.0 Cooperation with legal authorities
The Company will cooperate with all law enforcement enquiries, subpoenas, or requests provided they are fully supported and documented by the law in the relevant jurisdictions.
To the fullest extent permitted by applicable law, the Users will indemnify, defend and hold harmless the Company and Empleos LLC Team from and against all claims, demands, actions, damages, losses, costs and expenses (including attorneys’ fees) that arise from or relate to: (i) your use of the NomadicStay.com website; (ii) your responsibilities or obligations under these Terms; (iii) your violation of these Terms; or (iv) your violation of any rights of any other person or entity.
13.0 Force Majeure
The Company or the Empleos LLC Team shall not be held responsible for non-compliance with these Terms, if the non-compliance is caused by a Force Majeure event which separately of in combination with other similar risks is beyond the reasonable control of the Company.
14.0 Applicable law and disputes
All rights and obligations arising from use of the NomadicStay.com website are governed by the laws of the United States and by the laws of the State of Delaware.
The Company, any reader of this document and any person who intends to use the NomadicStay.com website shall make good faith efforts to amicably resolve any dispute, controversy or claim between them relating to Empleos LLC and their respective rights and obligations hereunder.
In case a settlement is not reached between the parties, the dispute shall be resolved in accordance with applicable legislation of the United States and the State of Delaware.
Currently, only English versions of any communications with the Company is considered official. The English version shall prevail in case of differences in translation.
17.0 Intellectual property rights
All material contained on NomadicStay.com, unless otherwise indicated, is protected by law including, but not limited to, the United States and the State of Delaware copyright, trade secret, and trademark law, as well as other state, national, and international laws and regulations. Except as expressly provided herein, Empleos LLC does not grant any express or implied right to you.
18.0 Acceptable site use
Users are prohibited from violating or attempting to violate the security of NomadicStay.com, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, service provider, consumer or network, including, without limitation, via means of submitting a virus to NomadicStay.com, overloading, 'flooding', 'spamming', 'mailbombing' or 'crashing', (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, or (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Users are prohibited from using any device, software or routine to interfere or attempt to interfere with the proper working of NomadicStay.com or any activity being conducted on this site.